North America

Privacy

ROCG is committed to maintaining the privacy of its clients and of other site visitors. To ensure this we have developed a policy in accordance with international best practice for maintaining the integrity of personal information located on our website.

THE INFORMATION WE COLLECT

ROCG collects information volunteered by site visitors using our services and from its webserver logfile:

  •  to create mailing lists
  • in running client message forums
  • in providing a “contact us” facility
  • as responses to our surveys and questionnaires
  • as part of the registration process for events
  • as part of the registration process for job applications and expressions of interest

HOW THIS INFORMATION IS USED AND MANAGED

We collect the minimum amount of information necessary to successfully deliver our services and all information collected is used to improve the content of our web site and services, to permit customization of content and/or layout for each individual member, and for aggregate customer analysis. Information is retained only for as long as necessary to fulfill the purposes for which it was collected, for the period specified at the service (e.g. for retention of resumes), or as required by law.

When services are provided by our business partners, contact information from the order form is shared with that partner. No individual client information is otherwise shared with or furnished to any third party.

ROCG uses client contact information to provide services, send news about our company and deliver promotional material from our partners. Clients may choose not to receive these communications by contacting us via email, telephone or fax.

Financial information is used only to bill a member for products and services purchased from us and for aggregate customer analysis, as described in the Security section below.

Client data collected by ROCG may be transferred between ROCG companies where it is necessary to meet the purpose for which information has been submitted. By submitting data on the ROCG website you are providing explicit consent to inter-regional transmission of such data.

SECURITY

This Site has security measures in place to protect against the loss, misuse and alteration of the information under our control.

Our principles:

ROCG protects the confidentiality of our survey respondents by not disclosing their personally identifiable information to third parties, including our clients, advertisers, the media and members of the public.

Respondent confidentiality includes the following principles:

  • ROCG uses respondents’ personally-identifiable information only for internal research purposes.
  • ROCG makes its consultants and subcontractors aware of our confidentiality principles, and they agree to maintain and respect respondents’ confidentiality.
  • ROCG reports survey findings to others in aggregate form only. We do not report any data permitting identification of individual respondents.

LINKS TO OTHER SITES

This Site contains links to other websites. We advise all web visitors to review the privacy and security policies of all externally linked sites before providing them with personal information. ROCG assumes no responsibility for the misuse of information volunteered to these sites.

ACCURACY

When personally identifiable information is retained ROCG assumes responsibility for keeping an accurate record of the information once a visitor has submitted and verified the data. ROCG does not assume responsibility for verifying the ongoing accuracy of the content of personal information. When practically possible, if ROCG is informed that any personal data collected through a Website is no longer accurate we will make appropriate corrections based on the updated information provided by the visitor.

CHILDREN’S ONLINE PRIVACY PROTECTION

Information and services on the ROCG website are not designed for or directed at children 13 years of age or younger and ROCG does not knowingly collect or maintain information about anyone under the age of 13.